We are excited to announce a 5-year partnership between Forge Technologies and H.R. Owen, one of the world’s most prestigious luxury car dealership groups. This collaboration reflects our shared values of excellence, innovation, and a commitment to delivering exceptional service in the automotive sector.
Forge Technologies has long been a trusted partner to H.R. Owen, and our relationship feels like an extension of their team. From day one, we’ve worked together seamlessly, and Forge is already embedded in their operations, helping them deliver on their promise of luxury and excellence. H.R. Owen has always set the standard for exceptional customer experiences, and we are proud to be a part of their ongoing journey toward digital transformation.
As a name synonymous with automotive excellence, H.R. Owen represents some of the most iconic brands in the world, including Rolls-Royce, Bugatti, Ferrari, Aston Martin, Lamborghini, Bentley, Lotus, and Rimac. Their showrooms are not just places to purchase vehicles; they are immersive, state-of-the-art environments where customers experience the world’s finest automobiles in a world-class setting. Central to this experience is their unwavering focus on customer satisfaction, which is where Forge comes in.
In today’s digital-first world, H.R. Owen’s customers expect seamless, efficient experiences—from configuring a new vehicle to booking a service appointment. We are honoured to support them in meeting—and exceeding—those expectations. Our comprehensive managed service will provide end-to-end IT support, including Microsoft365, Azure, and Networking environments, ensuring the highest level of performance. Additionally, we will enhance H.R. Owen’s network reliability and security through a next-generation Fortinet SD-WAN, enabling even more robust and secure operations.
The heart of this partnership lies in the Forge service portal and IT service management system, which will become integral to H.R. Owen’s day-to-day operations. These tools will empower their teams to deliver the exceptional service their customers expect, from the showroom floor to the service bay. Our ongoing commitment to optimisation will ensure that H.R. Owen stays at the cutting edge of technology, providing a seamless, world-class experience for their customers at every touchpoint.
A Foundation for Future Growth
Jason Osmond, CEO of Forge Technologies, expressed his excitement about the partnership, saying:
“We are incredibly proud to partner with H.R. Owen, a brand that embodies excellence and shares our passion for innovation. This partnership is not only an exciting opportunity to further solidify our presence in the automotive sector, but also a testament to our ability to deliver world-class IT solutions to some of the most distinguished brands in the world. We look forward to working hand-in-hand with H.R. Owen to enhance their customer experience and drive their digital transformation forward.”
Brett Ward from H.R. Owen shared similar enthusiasm:
“We’ve always been committed to providing the highest level of service to our customers, and our partnership with Forge Technologies is a key step in ensuring we continue to deliver that standard in the digital age. Forge’s expertise in IT solutions will streamline our operations and allow us to offer a seamless, luxury experience that reflects the prestige of our brands.”
At Forge Technologies, we consider ourselves more than just an IT provider—we are a trusted partner who is fully committed to helping our clients thrive in a digital world. We are excited to continue our journey with H.R. Owen, supporting their vision and helping them evolve as a leader in luxury automotive sales and service.
